Privacy Policy

 

Last updated: 19th January 2026

This Privacy Policy explains how Encade Group Limited collects, uses, stores, and protects your personal information when you access or use this website and any related content, tools, or services.

We respect your privacy and are committed to handling your personal data responsibly and transparently.

1. Who We Are

This website is owned and operated by Encade Group Limited, including its affiliated brand, Three Hurdles.

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: [email protected]

2. Information We Collect

We collect personal information only when it is necessary and relevant.

Information You May Provide

This may include:

Email address

Name (if voluntarily provided)

Information submitted through forms, assessments, or downloads

Responses to tools, worksheets, or reflections (if submitted online)

You are not required to provide personal information to browse the website.

Information Collected Automatically

When you visit the site, we may automatically collect:

IP address

Browser type

Device information

Pages visited and time spent on the site

General usage data through analytics tools

This information is used in aggregated form and does not personally identify you.

3. How We Use Your Information

We use your information to:

Deliver requested resources, tools, and downloads

Send access-related or educational emails

Provide guidance on how to use resources

Improve website performance and user experience

Communicate updates related to our content or services

We do not sell or rent your personal information to third parties.

4. Email Communication

If you provide your email address, you may receive:

Toolkit or resource delivery emails

Educational or guidance-based messages

Updates related to the Three Hurdles framework

You may unsubscribe at any time by clicking the unsubscribe link in any email.

Unsubscribing will stop non-essential communication but may not affect essential service-related emails.

5. Cookies and Analytics

This website may use cookies or similar technologies to:

Improve site functionality

Understand how visitors use the site

Support analytics and performance tracking

You can adjust your browser settings to disable cookies, though some site features may not function as intended.

6. Third-Party Services

We may use trusted third-party services to support website functionality and communication, such as:

Email delivery platforms

Website hosting providers

Analytics tools

Payment processors or content platforms, where applicable

These third parties only access personal data as necessary to perform their services and are required to handle it responsibly.

7. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While no system can guarantee complete security, we use appropriate technical and organizational measures to safeguard your data.

8. Your Rights

In accordance with applicable data protection laws, including Hong Kong’s Personal Data (Privacy) Ordinance, you have the right to:

Request access to your personal data

Request correction of inaccurate information

Withdraw consent for future communication

Request deletion of your personal data, where applicable

Requests can be made by contacting us at [email protected]

9. Data Retention

We retain personal data only for as long as necessary to:

Provide requested resources or services

Fulfill the purposes outlined in this policy

Comply with legal or regulatory obligations

When data is no longer required, it is securely deleted or anonymized.

10. Children’s Privacy

This website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so it can be removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Encade Group Limited
Email: [email protected]