Privacy Policy
Last updated: 19th January 2026
This Privacy Policy explains how Encade Group Limited collects, uses, stores, and protects your personal information when you access or use this website and any related content, tools, or services.
We respect your privacy and are committed to handling your personal data responsibly and transparently.
1. Who We Are
This website is owned and operated by Encade Group Limited, including its affiliated brand, Three Hurdles.
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: [email protected]
2. Information We Collect
We collect personal information only when it is necessary and relevant.
Information You May Provide
This may include:
Email address
Name (if voluntarily provided)
Information submitted through forms, assessments, or downloads
Responses to tools, worksheets, or reflections (if submitted online)
You are not required to provide personal information to browse the website.
Information Collected Automatically
When you visit the site, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent on the site
General usage data through analytics tools
This information is used in aggregated form and does not personally identify you.
3. How We Use Your Information
We use your information to:
Deliver requested resources, tools, and downloads
Send access-related or educational emails
Provide guidance on how to use resources
Improve website performance and user experience
Communicate updates related to our content or services
We do not sell or rent your personal information to third parties.
4. Email Communication
If you provide your email address, you may receive:
Toolkit or resource delivery emails
Educational or guidance-based messages
Updates related to the Three Hurdles framework
You may unsubscribe at any time by clicking the unsubscribe link in any email.
Unsubscribing will stop non-essential communication but may not affect essential service-related emails.
5. Cookies and Analytics
This website may use cookies or similar technologies to:
Improve site functionality
Understand how visitors use the site
Support analytics and performance tracking
You can adjust your browser settings to disable cookies, though some site features may not function as intended.
6. Third-Party Services
We may use trusted third-party services to support website functionality and communication, such as:
Email delivery platforms
Website hosting providers
Analytics tools
Payment processors or content platforms, where applicable
These third parties only access personal data as necessary to perform their services and are required to handle it responsibly.
7. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While no system can guarantee complete security, we use appropriate technical and organizational measures to safeguard your data.
8. Your Rights
In accordance with applicable data protection laws, including Hong Kong’s Personal Data (Privacy) Ordinance, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Withdraw consent for future communication
Request deletion of your personal data, where applicable
Requests can be made by contacting us at [email protected]
9. Data Retention
We retain personal data only for as long as necessary to:
Provide requested resources or services
Fulfill the purposes outlined in this policy
Comply with legal or regulatory obligations
When data is no longer required, it is securely deleted or anonymized.
10. Children’s Privacy
This website is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so it can be removed.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Encade Group Limited
Email: [email protected]